Privacy Policy

Effective Date: March 12, 2026

This Privacy Policy describes how Protech Auto Glass ("we," "us," or "our") collects, uses, discloses, and protects your information when you visit our website at https://windshieldrepairbellevuewa.com ("Website"). We are committed to protecting your privacy and handling your information in accordance with applicable laws, including the Washington State privacy laws and, where applicable, the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect several types of information to provide and improve our services:

• Personal Information: This includes information you voluntarily provide to us when you contact us, request a quote, or use our services. Examples include your name, email address, phone number, and any other information you choose to provide.
• Usage Data: We automatically collect certain information when you access or use our Website. This may include your IP address, browser type, operating system, referring URLs, pages viewed, access times, and other usage information.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and improve our Website. For more details, please see our Cookie Policy below.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our Website and services
• To respond to your inquiries, requests, or customer service needs
• To send you updates, promotional materials, or other information (you may opt out at any time)
• To analyze and improve the functionality and user experience of our Website
• To comply with legal obligations and protect our rights and interests

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you (such as website hosting, analytics, and customer support). These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when you have provided your explicit consent to do so.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct or update your personal information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
• Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at info@weareprotech.com. We may need to verify your identity before processing your request.

6. Cookie Policy

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device. You can control or disable cookies through your browser settings, but some features of our Website may not function properly if you do so.

By using our Website, you consent to our use of cookies as described in this policy.

7. Third-Party Services

We may use third-party services such as analytics providers (e.g., Google Analytics) to help us understand how our Website is used. These third parties may collect information about your use of our Website through cookies and other tracking technologies. Their use of your information is governed by their own privacy policies.

Our Website may also contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe that we might have any information from or about a child under 13, please contact us at info@weareprotech.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• By Email: info@weareprotech.com
• By Mail: Protech Auto Glass, Bellevue, Washington, USA

We are committed to addressing your inquiries promptly and respectfully.