Privacy Policy

Effective Date: April 10, 2026

This Privacy Policy describes how Protech Auto Glass ("we," "us," or "our") collects, uses, discloses, and protects your information when you visit our website at https://windshieldrepairbellevuewa.com ("Website"). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner in accordance with applicable laws, including the laws of the State of Washington, United States.

1. Information We Collect

Personal Information:
We may collect personal information that you voluntarily provide to us when you use our Website, contact us, or request our services. This may include your name, email address, phone number, mailing address, and any other information you choose to provide.
Usage Data:
We automatically collect certain information about your device and how you interact with our Website. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our Website, analyze usage, and improve our services. For more details, please refer to our Cookie Policy below.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our Website and services
To communicate with you and respond to your inquiries
To process transactions and fulfill service requests
To improve our Website, services, and user experience
To monitor and analyze usage and trends
To comply with legal obligations and enforce our policies

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

With service providers who perform services on our behalf (such as website hosting, analytics, and customer support), subject to confidentiality agreements
When required by law, regulation, or legal process, or to protect the rights, property, or safety of Protech Auto Glass, our users, or others
In connection with a business transfer, such as a merger, acquisition, or asset sale, where your information may be transferred as part of the transaction
With your consent or at your direction

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to correct or update your personal information
The right to request deletion of your personal information, subject to legal or contractual obligations
The right to object to or restrict certain processing of your information

To exercise these rights, please contact us at [email protected]. We will respond to your request as required by applicable law.

6. Cookie Policy

Our Website uses cookies and similar technologies to collect information and enhance your experience. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings. Disabling cookies may affect the functionality of our Website. By using our Website, you consent to our use of cookies in accordance with this Privacy Policy.

7. Third-Party Services

We may use third-party services such as analytics providers (e.g., Google Analytics) to help us understand how visitors use our Website. These third parties may collect information about your use of our Website and other websites using cookies and similar technologies. We do not control the privacy practices of these third parties. We encourage you to review their privacy policies for more information.

8. Children's Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us at [email protected], and we will take steps to delete such information in compliance with the Children’s Online Privacy Protection Act (COPPA).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a new effective date. Your continued use of our Website after any changes constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Address: Protech Auto Glass, Bellevue, Washington, United States

We are committed to resolving any privacy concerns you may have in a timely and effective manner.